Privacy Policy

1- GENERAL

As the operator of this website, Polvu would like to use this privacy policy to explain what Data we process. This data protection declaration applies only to the Polvu website. It does not apply to other sites or sites linked to those sites.

1.1- Personal data

When visiting our website, we generally do not need any personal data. Only information about the name of your ISP, the web browser used, the operating system used, the files requested, the amount of data transferred, downloads, files exported and information about the sites you visit, we process your call, including the date and hour. . The IP address is processed for technical needs and for legal protection. This is done using cookies and log files. By default, log files are deleted/anonymized after seven days. For more information, see our Cookies policy.

We only process your Personal Data to enable the services you need (for example, when ordering the email newsletter), as well as the performance of contracts (for example, ordering a gift certificate) and to ensure that our website is as effective and understandable for you and presented in an interesting way.

Personal data obtained during the use of our website will be processed only for specific purposes. The legitimate interest in collecting data from the website operator arises from Polvu's interest in better protecting itself against attacks over the Internet in the future and in optimizing its own marketing. We observe the principle of data retention and prevention, where we mark required fields with a (*) at the data collection level, for example, and there is no need to provide additional optional information.

1.2 Exclusion of personal data

As a general rule, we delete your personal data as soon as it is no longer necessary to process it for a specific purpose or for legal reasons. If we have to meet a special deadline due to a special processing situation (for example, an entry or a contest), we will tell you this in the relevant paragraph about entries, contests, etc.

Otherwise, we normally store your data for three years (standard limitation period) or up to 10 years, for example, for tax purposes.

1.3 Data transfer to third parties

There is no transfer of personal data to third parties outside of Polvu.

Although the transmission of data over the Internet is not completely secure, we have taken appropriate technical and organizational measures to protect your data, which is continually verified and updated to new security standards.

1.4 Data security

Polvu does everything possible to protect our customers' data. 

1.5 Online offers for minors 

A person under 16 years of age cannot transmit any personal data to us or give a declaration of consent without the consent of their legal guardian. We encourage parents and guardians to actively participate in their children's online activities and interests. 

1.6 Contact Form Submissions

There is a contact form on our website that you can use to contact us electronically. If you write to us via the contact form, we will process the data provided in the contact form to contact you and respond to your questions and requests. You only need to provide the data we absolutely need to contact you. This is your email address and the message itself. You can also enter your name. If you provide us with only the mandatory information, you will not suffer any disadvantages. If you do not provide us with the requested information, we may not be able to contact you. If you contact us by email, we will process the personal data communicated in the email solely for the purposes of processing and responding to your request. If you do not use the forms provided to contact you, no data will be collected. 

The processing of personal data is carried out on the basis of your consent in accordance with art. 6/1a), 4 No. 11 EU GDPR. 

2. Polvu Reserve

Polvu reserves the right to change its data protection declaration at any time, in accordance with data protection regulations. It is your responsibility to stay informed of changes by visiting this page regularly.